Best WordPress Hosting Services of 2019
Comparison last updated: August 2019
If you’re trying to find the best WordPress hosting for your blog, website, or business—you might be at a standstill right now. The truth is, it’s pretty darn confusing to navigate the world of web hosting by yourself!
To help make things easier, we’ve hand-picked a list of the top WordPress hosts in existence right now! Our list of the best WordPress hosts is different because we didn’t choose them based on commission payouts or any type of compensation like a many other sketchy affiliate sites on the web—no sir, this is our true, favorite list—and currently we use ALL of these hosts ourselves, so if we recommend it—it’s because we use it and it’s awesome!
Now, if you happen to click through and purchase hosting from one of the sites on this list, we may receive a small commission –but rest assured, that doesn’t affect our reviews! There are a lot of crappy hosting companies that pay BIG commissions that you won’t find on this list…only the best are here!
If you’re like to jump ahead to any of the hosts, just click on one of the “jump-to” links below:
A Complete List of the Best WordPress Hosting Companies
Bluehost is one of the best WordPress hosts for a lot of reasons, that we’ll get into below, but when someone asks us who they should host with, Bluehost is often the first word out of our mouth. They’re reliable, have 24/7 US-based telephone support, and with our exclusive discount of @2.95/month, they’re super affordable too. Let’s look at some other things that make Bluehost a great option.
Bluehost at a Glance
- 24/7 US-based telephone support
- Options for fully-managed WordPress hosting
- $2.95/month pricing with our exclusive Bluehost coupon
- Best shared hosting for the money
- Website: Bluehost.com
Bluehost includes some great features like 1-click WordPress installation, which makes it really easy to get your website up and running, as well as a free SSL certificate (usually provided by Let’s Encrypt) and on top of that, they’ve got a 30-day money back guarantee, which is reassuring if you’re on the fence.
- Quick, reliable servers & great support
- Offers managed WordPress hosting options
- Extremely affordable
- Other hosting companies may have more bells and whistles (but do cost more too)
If you want to spend a little bit more money than Bluehost, but not much more, SiteGround is our next favorite hosting company. They are awesome in terms of performance, uptime, and extremely hard to beat on support, even when it comes to specialized hosts like WP Engine.
SiteGround starts at $3.95/month, but for that extra dollar per month over Bluehost, you do get some awesome things (the question is whether or not you need them). They have amazing web caching so your site loads fast, and probably the best chat support of any shared hosting company.
SiteGround at a Glance
- Amazing chat support for WordPress
- Super fast loading times
- Incredible uptime and performance
- Starts at $3.95/month which is a steal for what you get
- Website: SiteGround.com
One thing about SiteGround we love is how many features they pack into a single shared hosting account. You get their SuperCacher plugin for WordPress free of charge, which really helps speed things up compared to most shard hosting environments. They’re also great at managing server resources, so it’s rare to see a site hosted on SiteGround bogged down.
- Insane speed and loading times
- Extremely secure for a shared web hosting company
- Affordable performance that matches managed WordPress hosts 4x the price
- Telephone support is not as good as WP Engine and Bluehost (but chat support is awesome)
3) WP Engine
Often regarded as literally “the best WordPress host” it’s a claim that’s somewhat hard to dispute, although this does come with a slight cost. For all intents and purposes, WP Engine is the best WordPress hosting company around—after all, they were specifically created to host WordPress. In other words, it’s all they do, and they do it extremely well.
So, why aren’t they #1 on our list? Mostly due to price and the fact that not everyone needs a WordPress host that does all that WP Engine does. But if you need (or want) the best, then look no further than WP Engine!
WP Engine at a Glance
- No one does WordPress better…no one.
- Blazing fast load times and tons of WordPress-specific features
- Top-tier support
- Awesome backups
- Pricing starts at $24.50/month with our exclusive 5-months free discount
- Website: WPEngine.com
If you’ve got the budget for WP Engine (for example, if you’re a business, serious blogger, etc.) and it make sense to get the best that money can buy, you literally cannot do any better in terms of WordPress hosting.
WP Engine Pros
- As-good-as-it-gets for WordPress
- All the features you could ever want
- Best WordPress support in the business
WP Engine Cons
- More expensive that other hosts (but can be very worth it depending upon your needs)
- Telephone support not available on lower tier plans
We sort of have a love-hate relationship with DreamHost, in that we used to hate them but now love them. How’s that possible? Well, DreamHost used to have an extremely cluttered, hard-to-use interface, slow-ish server that hadn’t been updated to keep up with the competition, etc. But things have changed quite a bit!
Now they offer DreamPress managed WordPress hosting which is quite good, they’ve updated their hosting control panel, and increased the speed on all of their servers across the board. This makes for a great experience and a reliable hosting company—good enough to take the #4 spot on our list!
DreamHost at a Glance
- Still family-owned by the college students that started the company in their dorm room
- Updated interface, reliability & more
- Excellent pricing for shared hosting
- Starts at $2.59/month, one of the best values on our list
- Website: DreamHost.com
Over the years, we saw DreamHost take a dive in overall quality, to the point where we couldn’t recommend them anymore. But that has changed substantially, now they’ve got a great product and are back stronger than ever.
- Extremely affordable at $2.59/month with our special coupon
- Privacy-focused, has historically stood up for customers free speech rights
- New user interface that’s easy-to-use and works well
- Somewhat lacking in features compared to other hosting companies
When you think of shared WordPress hosting, or really any type of web hosting, one of the first companies that comes to mind is HostGator. They’ve been around for ages, and have become one of the most common and popular options for hosting a WordPress on a shared server.
There are companies that do individual things better than HostGator in a variety of areas, but when you look at the total picture, HostGator provides an excellent package at a great price. Really, HostGator is known for their pricing specials, and when you use our special HostGator discount code, you get pricing that’s as low as $2.75/month.
HostGator at a Glance
- Super cheap pricing for what you get
- Good support, excellent uptime
- Tons of different packages and offerings
- $2.75/month pricing that’s hard to beat
- Website: HostGator.com
When it comes to web hosting in general, it’s really hard to find a company that does a better job than HostGator with providing different options. They have shared hosting, business hosting, WordPress-optimized hosting, VPS servers, dedicated servers, email hosting, and just about any type of hosting that you can imagine.
- Many different options for servers
- Great pricing across all options
- Been in business a long time with a great reputation
- Chat support has slipped over the years compared to other hosting companies
Similar to WP Engine, Flywheel is one of the best managed hosting companies around if you’re looking for features for web designers and professional support. Their entire platform (similar to WP Engine) is built from the ground up for WordPress, and is fully-optimized for speed, performance, and security. They measure pricing in terms of visits, so you just choose the package that you want for the number of monthly visitors that you have.
Flywheel is great for anyone who wants the best, managed WordPress hosting but isn’t ready to commit to the pricing of WP Engine. When it comes to support, WP Engine is a little better, but they are also more expensive.
Flywheel at a Glance:
- Managed, agency-quality web hosting at a good price
- Offers a “Tiny” plan for $14/month which is nearly 50% off of WP Engine
- Great backups and WordPress-specific features
- Website: GetFlywheel.com
One of the best things about Flywheel is that they are a true, top-tier alternative to the bigger managed WordPress hosts, but with more affordable pricing. If you’re looking to test out managed WordPress hosting but don’t have a big budget, these guys are some of the best.
- Top-tier WordPress-optimized hosting cheaper than similar competitors
- Great WordPress-specific features
- Many different plan options
- Support has business hours and is not 24/7 unless you have a real urgent problem
- Phone support sometimes has longer waits than other hosting companies
If you want top-tier, professional grade VPS servers and dedicated boxes, Liquidweb is one of the best hosting companies you can use. We’ve used them extensively for a variety of things from email hosting to running large websites on a dedicated VPS, and they have been absolutely stellar. They have some of the best support in the business, and you can literally pick up a phone and talk to an engineer in Michigan in minutes—not many other hosting companies can boast that level of expert support.
Liquidweb isn’t really for hosting single, small project websites—there are better options for that. But if you want to host a larger project, a business website, or just have some of the best support available for WordPress, they are an amazing option.
Liquidweb at a Glance:
- Excellent host for VPS servers, dedicated servers and more
- Used by big brands, companies and people who need the best infrastructure for WordPress
- Priced well for the quality that you get
- Managed WordPress hosting is available as well, and it’s also excellent
- As low as $7.50/month depending on the product
- Website: Liquidweb.com
As mentioned above, Liquidweb caters to businesses and individuals who need the absolute best infrastructure and support, and because of this they are a little more expensive than most other hosting companies for similar products, but if you need the best then they are really worth it.
- Best-of-the-best level infrastructure
- Industry-leading support
- Competitive pricing for the quality of their services
- Pricing is may be a bit too high for small websites
GoDaddy is known for being a domain registration giant, but they also have hosting too, which is pretty convenient if your domains are hosted there. Just like many hosting companies, GoDaddy has a variety of offerings when it comes to web servers and WordPress hosting. They offer managed WordPress options, as well as lower-cost shared hosting, as well as VPS servers, dedicated servers, and more.
There’s also a nice benefit to having everything all in one place—domians, hosting, email, and not having to deal with multiple companies, which is arguably the best benefit of hosting your WordPress site with GoDaddy. In terms of quality, they are more-or-less middle of the road.
GoDaddy at a Glance:
- The largest domain registrar on the planet
- Offers a variety of hosting options with great pricing
- Makes it very easy to have hosting and domains in one place
- Pricing starts at $4.99/month
- Website: GoDaddy.com
When it comes to the internet and websites, there isn’t much that you can’t get from GoDaddy, although there may be better places to find some of the things that you’re looking for depending on your specific needs. While GoDaddy has a variety of options, convenience is their biggest selling point as some competitors have better offerings for the price.
- Extremely convenient to have hosting, domains and email all in one place
- Easier to deal with a single company than multiple companies to coordinate products
- Wide selection of hosting options for WordPress and more
- Competitors typically have better options and convenience is the main GoDaddy benefit
Inmotion is a hosting company that’s been around for quite some time, and during that time they’ve had a solid track record of uptime, performance, pricing, and a variety of offerings. InMotion is a good middle-of-the-road option, but given Bluehost’s support, we typically recommend them instead. However, sometimes InMotion can beat other companies with different specials and options, especially on renewals so that’s something to consider.
For example, sometimes Inmotion has a $99/year special and this plan comes with a lot of perks and some increased limits in terms of storage over other companies, but to see what they’ve currently got for offers you have to check because this can change day-by-day.
InMotion at a Glance:
- Long-time track record of reliable, solid hosting
- Good selection of hosting products and services
- Pricing starts at $3.99/month depending upon specials
- Website: InMotionHosting.com
As mentioned above, InMotion is similar enough to other hosting companies that they do blend in, in some ways, but they’re also not a bad option as they do from time-to-time have good pricing specials and discounts that can be considerable.
- Lots of different server options including business and WordPress hosting
- Specials and discounts can be considerable when they’re available
- Well-rounded hosting company with good support
- Support is a bit lackluster compared to other companies
- Can be a bit “vanilla” with not much standing out, and sometimes pricing that isn’t great if a discount can’t be found
Cloudways is one of our favorite hosting companies because they are so unique. Essentially, what they do is take the guesswork out of hosting a WordPress site on a cloud platform like Vultr or Digital Ocean. For most people, hosting a WordPress site on a pure cloud provider is impossible because it requires a tremendous amount of technical knowledge and expertise.
What Cloudways does is take the digital cloud platforms and puts their own management interface on top of it. So, you can spin up a Vultr server in Chicago for example in minutes and they’ll create the database for WordPress, manage it, and more. Yes, there’s still a little bit of a technical curve, but it’s a lot less than if you have to deal with Vultr or Digital Ocean directly where they offer no support. On top of all that, Cloudways offers support and helps customers manage these WordPress installations too.
Cloudways at a Glance:
- Allows non-technical people to host WordPress sites on cloud services like Vultr and Digital Ocean
- Pricing starts at $10/month for the cheapest plan on Digital Ocean
- Support is available 24/7/365
- Website: Cloudways.com
Really, when it comes to hosting a WordPress site on cloud services, there’s nothing like Cloudways that we know of in existence. Even for people who have the technical knowhow to do this, it’s honestly still a lot easier in some situations to use Cloudways instead.
- Makes hosting WordPress sites on cloud services easy for anyone
- Very low prices considering what you get
- Support is available via chat and tickets 24/7
- Their interface can be a bit confusing at first until you learn it
Choosing the Best WordPress Hosting – Your Questions Answered
Now that we’ve covered a list of the top 10 WordPress hosts, we’re going to jump into to some questions and answers related to hosting and more! So without further ado, here are some of the most popular questions we’ve been asked about hosting a WordPress site, choosing a host, and other top questions.
How important is speed and performance when choosing a WordPress host?
It’s important—very important. There are a lot of reasons for this, but we’ll cover the top three.
First of all, if your site is slow, it’s likely that your visitors will have a bad experience—and this is not a good thing. You really want visitors to be happy and enjoy using your website. Whether you’ve got a blog or a business, when users are satisfied, they make it possible for you to accomplish your goals.
For example, if you’ve got a blog and your goal is getting new subscribers, this will never happen when your site is slow and annoying. However, when it’s fast and easy-to-use, people will enjoy using the site and subscribe/return. The same thing applies for building an e-commerce store—if your site is slow and people have trouble adding items to their cart or checking out, they won’t buy things. These are pretty simple examples, but it’s important to understand that when you’re searching for the best WordPress hosting that you find a host that is fast and has a good tracking record with performance in order to keep your users happy.
Secondly, speed is important because it helps people find your website. How is this? Well, search engines are using website speed as an important signal nowadays, and if your site is slow it may appear lower in the search engine result pages. Typically, you want your site to load in 3 seconds or less in order to have an optimum speed rating with search engines.
Lastly, related to speed, it’s important to keep people on your site and keep your bounce rates low. This is true for WordPress and any other type of site. When sites load quickly, it’s less likely that people will leave, but when sites load slowly, it’s much more likely that they’ll get frustrated and want to leave.
So, speed and performance is very important, and this is why it’s a good idea to make sure that you’ve got a snappy, fast-loading website in order to ensure that your visitors are happy and you meet their demands.
When hosting a WordPress website, is it better to choose the cheapest host and save money or the most expensive host and get the best plan?
The answer to this question is both simple and complex—the simple part is that you need to choose the plan that’s best for YOU, regardless of price. The complex part is that knowing which plan is best for you isn’t always obvious or clear, hence the complexity.
Here are some questions that you can ask yourself to help determine how much money you should spend on a WordPress host:
- Are you running a small blog or a business?
- How technical are you? Will you need a lot of help from support?
- Will you be running a lot of custom WordPress plugins & database-heavy software?
- Do you have specific requirements for data security or privacy? (HIPPA, etc.)
- What’s your overall budget?
- Is there a team of people running the website, or just a single person?
- Is this your first WordPress website?
- How much traffic do you expect to receive?
- Will you be doing any e-commerce?
Basically, the more needs you have, the better hosting you need to have. “Better” is sort of a relative term, because it doesn’t necessarily mean more expensive, but it does mean that simple plans with a lower level of support may not work for you.
For example, if you’re running a business website that gets thousands of visitors per day, you’ll need to have business-class hosting that can handle that many visitors. You’ll also likely need support that is available via chat all the time or telephone so you don’t have to wait for someone to answer a ticket. If you’re hosting a business WordPress site like this, you’ll likely need a top-tier host like WP Engine or something similar.
On the other hand, if you’re running a small personal blog, you probably won’t have many visitors and you can wait a little longer for support responses, so in a case like this you could use DreamHost or Bluehost, etc. Bluehost actually has very good support, but for enterprise WordPress hosting they aren’t quite on the same level as Bluehost is overall.
At the end of the day, you just need to ask yourself some of these important questions to determine your needs and find how what level of hosting you need, and how that fits into your budget.
Is it worth it to look for free WordPress hosting? Is this a good way to save money?
This is an easy one to answer—absolutely not! The well-known phrase “you get what you pay for” is one of the best ways to explain why searching for free WordPress hosting is a terrible idea.
First of all, most companies offering free WordPress hosting for one reason or another end up having their servers overloaded with spammy sites, and that’s not the neighborhood you want your site to be in! These free WordPress servers also end up being unreliable, slow, buggy, and have all sorts of other problems because, well, they’re free.
Hosting has become such a commodity at this point, that it’s easy enough to find it pretty cheap. Really, with our discount you can get Bluehost for $2.95/month, which is extremely cheap in our opinion for good quality hosting. And really, if you can’t afford less than 3 dollars per month for a website project that you’re going to sink a ton of time into, you may want to reevaluate your priorities.
If you absolutely must build a website for free and are totally against paying for web hosting, there are a few options. First, you can use WordPress.com to create a free blog, the only downside to this is that it’s be a subdomain on WordPress.com, so [yourblogname.wordpress.com] will be the URL, etc. If you want to connect a custom domain to this URL, WordPress is going to charge you to do that, which is fair because this obviously takes resources for them to manage. There are also other sites where you can create a free blog (Weebly, SquareSpace, etc.), but we’d generally recommend a WordPress.com free subdomain if that’s what you want to do.
The important thing to understand here is that spending your time searching for free hosting is really only a good way to waste your time. Paying a few dollars per month for a good quality web host is the best way to ensure that your site isn’t hosted on a spammy web server and that it’ll be reliable and accessible for your visitors. Lastly, in addition to having better servers when you pay for hosting, you’ll also get support, which is huge! There are many times where you’ll run into a problem with your site and you’ll need help, and with free WordPress hosting , you just won’t get any support because it costs too much for a company to offer that for free.
What about cheap WordPress hosting? Where can I find this?
Ah, yes—cheap and free, that’s what everyone wants to know about? Well, in contrast to free WordPress hosting, it actually is worthwhile to find the cheapest hosting that you can for the money, but let’s be clear about something—cheap doesn’t mean low-quality, it just means inexpensive.
As mentioned above, we think that with our discount, Bluehost for $2.95/month is pretty darn cheap—really, if you can’t pay 3 dollars per month for a website project, well, you may want to consider doing something different as there are a lot of other expenses that can pop up when building a website (stock photos, contractors, developers, etc.).
So, if you’re looking for WordPress hosting on the cheap, we’d recommend taking a look at our list of the best WordPress hosts on this page, and looking at the companies that are under 4 dollars per month (which is many of them). Sure, you won’t be able to afford WP Engine or Liquidweb, but odds are if you’re that concerned about the budget then you definitely don’t need a fancy hosting company either.
I’ve heard a lot about Amazon AWS WordPress hosting—is it a good thing? How do I use it?
Honestly—you don’t. If you’re searching around for the best companies that host WordPress websites, chances are that the options on this list are going to be a much better fit. Why? We’re glad you asked!
Amazon AWS is cloud platform, and they provide support for their cloud services, but not specifically for WordPress websites. This is important because sometimes people assume that they’re just like another hosting company, and they’re definitely not. Most of AWS is self-service, and if you’re not super technical, you’re going to have a lot of trouble hosting a WordPress site on Amazon.
It’s just simply not worth it—AWS is geared mainly toward enterprise businesses with IT departments and people who can manage the infrastructure, website, and immediately troubleshoot problems. These are super technical people being paid to deal with this and they typically don’t need support either.
So, yes, maybe you’ve heard that you can host websites on Amazon (and you technically can), for 99.9% of people looking for WordPress hosting, it’s just simply not worth the hassle and there are better options out there for the money. Amazon AWS can be incredibly expensive too if you don’t know what you’re doing, so again—all the more reason to choose a host from the list above. And before you think we’re just trying to recommend hosts on our list, take a moment and do a search online for “hosting WordPress on an AWS server” and you’ll quickly see, it’s not for the faint of heart!
What is managed WordPress hosting? Is it worth it?
Managed WordPress hosting is excellent, but it’s also one of those things that not everyone needs. First, let’s take a look at what managed WordPress hosting is (and what it isn’t), and then we’ll look at who may need it any why.
Compared to “regular” WordPress hosting, managed hosting is sort of what it sounds—“managed.” This means that instead of you being on your own to manage things like the database, plugin compatibility, certain aspects of WordPress configurations, etc., the hosting company will help you with this. In addition to configurations, they also help you optimize your WordPress website so it loads quickly and is dialed in for speed and performance. In addition to this, managed WordPress hosts also typically have excellent backup systems, security features, and other bells and whistles that aren’t present in standard web hosting.
So this raises the question—is managed WordPress hosting something that you need? Well, that really depends on why kind of website you’re building, why, what your budget is, whether it’s a personal website or a business website, and a variety of other factors.
If you’re a business, you want the best hosting money can buy, you are an avid blogger, or you’re just taking the idea of building a website very seriously—it might be worth considering managed hosting, simply because it does offer a lot more features for people who may need them. On the other hand, if you’re just a hobbyist or getting started with hosting (or don’t really require a bunch of fancy features), you’ll probably be happy with a simple Bluehost account, or something similar.
With a standard shared Bluehost account, you can still use it to host a business website, even a moderately-high traffic website, it’s just that managed hosting takes everything to another level (both in price and features), the question is really whether or not you need that next-level hosting. Many hosting companies have refund policies and 30-day money back guarantees, so if you’re on the fence about managed vs. regular hosting, you can find companies that offer free trials or money-back options and try both (managed and regular hosting) to see which you like the best.
What’s WordPress cloud hosting? Should I be hosting my website “in the cloud?”
The “cloud” is an overused buzzword in the hosting industry, and it’s been so overused, that most people don’t even know what it means anymore…
In the earlier days of web hosting, your site was typically hosted on a single physical server, and if you had dedicated server, you’d have the entire box to yourself. If you had a shared server, then you’d share that physical server with other people’s websites. Things are still done this way for a lot of hosting companies, although there’s typically more redundancy built in now than in previous years.
The biggest different today is that when you use a cloud service, your files aren’t served from a single server—they are shifted around to multiple servers and not stuck in one physical location, hence the term “cloud.”
So, now that we understand what the cloud is (and isn’t), should you host your WordPress site in the cloud? The best answer is that it doesn’t really matter. Cloud hosting is such an overused term, and all of the good hosting companies have a lot of redundancy built into their servers, whether or not they actually meet the requirements of “cloud hosting.” The best thing to do, rather than getting caught up on terminology, is choose a good quality hosting company with an excellent track record that meets your needs. If you look at the list above, you’ll see that all of the hosts we’ve listed on this page are good options, regardless of their “cloud” status. You may also see some hosting companies use the word cloud here and there in their marketing materials, but it’s really best not to pay attention to this all that much and just look at the features, pricing, reliability, and track record of a hosting company.
What’s dedicated WordPress hosting? Is this something I need?
Generally speaking, most people don’t need dedicated WordPress hosting ever, but there are exceptions to this.
First of all, let’s define what “dedicated WordPress hosting” is (and again, what it’s not). Generally speaking, dedicated hosting is when your WordPress website has an entire server to itself. However, there are some cases where “dedicated hosting” means dedicated resources, not an actual physical server. For the sake of this question though, we’ll consider dedicated hosting to be when a website or person controls an entire server.
Just by this initial explanation, it should be relatively clear that dedicated hosting is a big deal, and pretty expensive as well. Really, very few people (and businesses) need the resources of a dedicated server. However, if you have an extremely high volume website it’s possible that dedicated server hosting may be something that you’ll need. Another situation where a dedicated WordPress box may be necessary is when you need control of an entire server for other reasons, like running custom software or needing root access for security configurations, etc. Again, this isn’t something that most people need, so typically dedicated boxes are only used in high volume or extremely custom situations as they are expensive and require more management too.
How do I secure my WordPress site?
This is a big question a lot of people ask, and this requires a separate page with a lot of detail, but here are some things you may want to consider doing to keep your WordPress site secure:
- Restrict logins by IP address
- Choose a secure password
- Use a well-known security plugin like Sucuri to lock WordPress down further
- Make sure WordPress is always up to date
- Use a quality web hosting company
- Don’t use free WordPress themes
- Use two-factor authentication
There are a lot of custom things you can do on the server-side that help strengthen security too. Things like changing the login URL, preventing directory browsing, managing file permissions appropriately, removing the WordPress version number, and disabling certain PHP features are all things that can help, however, not everyone is comfortable or able to handle these types of modifications.
If you aren’t comfortable handling your own security on your WordPress server, it may be a good idea to spend a little extra for managed hosting like WP Engine where they have a list of allowed/disallowed plugins, as well as extra security and backups in case you do find your site compromised or defaced at some point.
Also, many of the vulnerabilities of PHP have been patched or compensated for by hosts like WP Engine, and this will likely not be the case with cheaper, less expensive hosting companies. This doesn’t mean that you can’t make these changes yourself, but sometimes it’s just easier to have someone do it for you, especially if you don’t know what you need to do.
Tips for Choosing the Best WordPress Hosting in 2019
Now that we’ve answered some of the most common questions related to WordPress hosting, we’re going to provide some of our top tips for choosing the best host, understanding how WordPress hosting works, and more! So, let’s jump in!
24/7/365 Support is Crucial—Make Sure Your WordPress Hosting Company Has This!
Because the Internet is “always on” and so is your website, it’s important to make sure that your host has support 24 hours a day, 7 days a week, and 365 days per year—no exceptions! The thing is, you just never know when your site will go down, have problems, get hacked, or have some other issues and often times these are things that you can’t figure out on your own—and this is where support comes into play.
If a hosting company has “support hours” then it’s best to stay away from them and find a host that’s got nonstop support. The only exception to this would be Flywheel, which has support “hours” for normal questions, but they do have 24/7 support for critical issues.
Also, it’s helpful if a hosting company has all 3 types of support—chat, email, and telephone. This isn’t the case with some hosting companies, and sometimes you have to pay more for it, but each method of communication with support has its advantages.
Chat support is excellent when you’re not able to jump on a phone call, but need a quick answer in real time. It’s nice because you can explain things without having to talk on the phone, but you can get help quickly and go back and forth about an issue—this is our preferred method of support.
Sometimes though, the issue that needs to be dealt with is too extensive for chat support, and they’re not able take care of it right away. This is common with big database issues and other complex problems. Sometimes chat support technicians are limited on the amount of time they can spend on a problem too, because other people are waiting in line, so they’ll push it to a ticket where another technician can spend more time on the problem. Also, sometimes the chat support technicians are entry-level technicians they may not always know the answer. In this case, they’ll escalate the problem to a ticket so a higher level technician can address the problem. In all of these situations, this is where ticket support is incredibly helpful. It’s also nice if you’re not able to respond in real time and just want to leave a reply and then move on to working on something else.
The last type of support is phone support, and this is obviously good if you want to talk to a person and explain a problem that takes too long to explain over email or chat, or you need an immediate answer (even quicker than chat support).
Regardless of your preferred method of support, it’s good when a hosting company has all three options so that you can pick the method of communication that best matches your workload and the complexity of your problem.
The Quality of Support You Get from a WordPress Host Is Very Important
When it comes to support, it’s not just about having it—it’s about having great support! Really, it can’t be overstated just how important it is to choose a hosting company for your WordPress website that has top-notch support. While it may be tempting to save a few dollars here or there on sub-par hosting, it’s really not worth it in the end and you’ll likely be kicking yourself when you need the support to come through and they leave you hanging or don’t respond in a timely manner (or at all sometimes).
So, how can you tell that a host has good support? There are a few ways, but one of the easiest is to check around and see what other people are saying. Places like Reddit, and other spots where people can comment and leave real reviews (beware of fake ones!) are great ways to learn about support. You can also see if there are any big companies or brands that use a particular host, as this is an indication that they are high quality since big, legitimate companies won’t mess around with unreliable WordPress hosts.
Don’t Let Domain Registrars Upsell You on Crappy WordPress Hosting Plans
With the exception of GoDaddy because they’re such a big company and name, it’s probably a good idea to stay away from domain registrar hosting, especially with a WordPress website. In fact, 1&1 which is one of the biggest domain registrars around has, in our opinion, absolutely horrid web hosting. Our experience with them has been terrible, with sites getting hacked multiple times and their support taking days to respond. Their proprietary hosting panel really sucks, and it’s really just better to stay away from them if possible.
When it comes to domain registrar hosting, a lot of the other options aren’t much better either because it’s typically an add-on afterthought for these companies, and it’s not something they put a lot of time or money into…it’s really just a feature that they upsell and it shows in the quality of their hosting. As mentioned above, GoDaddy is one of the only registrar hosts that we’d use, and that’s really only if the convenience of having everything there was really important. Otherwise, there are many better options out there for hosting for less money.
Buy the Best Quality WordPress Hosting That You Can Afford
Due to the various headaches and compounding problems that it can cause, it’s always a good idea to buy the best WordPress hosting that you can afford. This doesn’t mean that you have to spring for WP Engine if you don’t think you need it, but it’s really important to look at your budget and try to determine what you can afford, and how to get the best hosting for the money.
Skimping on hosting is really like buying low quality shoes—they’ll just end up hurting you in the end and sometimes it’s just not worth it. It’s often a better idea to spend the extra few dollars and get something that you can actually depend on, and will actually help you build a quality WordPress website rather than just trying to pinch a few pennies. In life, there are some things worth cheaping out on, but in our strong opinion, WordPress hosting isn’t one of them.
Take Your Time When Doing Comparisons of WordPress Hosting Services
Just like buying anything, it’s important to understand what you’re getting into, so don’t be rushed into a purchase by any marketing material or for any other reason. Of course, you may have deadlines that need to be met when it comes to locking up hosting, but don’t feel pressured for any other reason. Even with promotions and discounts, they are often updated and new offers come out all the time, so if you miss one type of promotion, chances are that another one will be available soon.
Some websites do have exclusive deals or coupons (like our Bluehost coupon), so in some situations it’s worth looking for the best deal before you sign up too, but again, don’t feel pressured as deal and discounts are frequently available.